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Prepared Foods Supervisor

Whole Foods Market Thousand Oaks, CA
team training store safety regulations whole foods operations operating health protocols retail teamwork leadership
April 20, 2024
Whole Foods Market
Thousand Oaks, CA

Job Description:

As an Prepared Foods Supervisor, tasks include managing the scheduling and supervision of the team, overseeing the displays for Prepared Foods, coffee, and juice, and ensuring the daily operations of the department run smoothly. Working alongside the Prepared Foods Team Leader and Associate Team Leader(s), the Prepared Foods Supervisor supports the team by maintaining a positive company image while providing courteous, friendly, and efficient service to both customers and team members. To maintain the high standards of WFM, all team members must adhere to the team and store Standard Operating Procedures and be able to perform duties inherent in other job descriptions. In addition, team members must support WFM core values and goals, promote national, regional, and store programs and initiatives, and follow applicable health and safety regulations such as Food Safety.


  • Manages and assigns responsibilities to team members in the Prepared Foods department.
  • Collaborates with the Prepared Foods Trainer to create a comprehensive training program that fosters a high-performing team and reduces employee turnover.
  • Assists in the training of newly-hired Team Members by incorporating effective learning checklists and training resources.
  • Maintaining cleanliness, stocking adequacy, and appropriate rotation is crucial for all shelves and cases.
  • Begins and ends department operations in adherence to predetermined protocols.
  • Makes certain that all required rest intervals are observed.
  • Articulates the worries of the team to the Team Leader and Associate Team Leader.
  • Demonstrates exceptional retail execution by striving for excellence in every aspect of the job.
  • Creates an atmosphere that promotes exceptional morale, teamwork, and mutual respect.
  • Remains vigilant of customer patterns and requirements and guides staff accordingly to guarantee their contentment and happiness; immediately attends to any customer needs or inquiries.
  • Maintains a high-performing team and reduces turnover rates by selecting, training, developing, mentoring, motivating, and counselling team members.
  • Supplies performance evaluations that are comprehensive, well-timed, and reflective.
  • Demonstrates a commitment to upholding the ideals and objectives of the WFM vision and mission through effective communication and hands-on leadership.

Competencies, aptitudes, and proficiencies are essential components in effectively carrying out one's responsibilities

what is referred to collectively as knowledge, skills, and abilities:

  • Thorough understanding of the protocols and regulations related to the Prepared Foods team.
  • Excellent ability in maintaining a well-organized and systematic schedule with time management proficiency.
  • Exceptional abilities in fostering interpersonal connections, inspiring motivation, cultivating teamwork, and maintaining strong customer relations.
  • Being adept at instructing individuals in a beneficial and progressive approach.
  • Product knowledge.
  • Advanced comprehension of rules, regulations, and guidelines pertaining to safety and regulation.
  • Adequate knowledge in mathematics is crucial for evaluating financial performance, supervising profitability, and controlling inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Knowledge and expertise in email, Microsoft Office, and various operational software.

Desired Work Experiences:

  • One year or more of working in a retail environment.

The job demands a certain level of physical fitness and stamina to manage work-related tasks on a daily basis:

  • It is necessary to have the ability to lift objects weighing up to 50 pounds.
  • Throughout an 8-hour workday, it's typical to spend approximately 6-8 hours standing or walking.
  • The utilization of hands: grasping alone, precise handling, and the act of pushing and pulling objects.
  • Physical labor demands various movements such as bending, twisting, squatting, and reaching.
  • Coming into contact with cleaning chemicals authorized by the FDA.
  • Freezing temperatures can be defined as anything below 32 degrees Fahrenheit.
  • Capability to operate in damp and arid environments.
  • Possessing the capability to work a schedule that is adaptable and accommodating, which may involve evenings, weekends, and holidays, as necessary.
  • Proficiency in operating various heavy machinery and equipment such as knives, box cutters, and electric pallet jacks.
  • The utilization of ladders may be necessary.

The objective of this document is to provide a brief overview of key duties for the job role and is not intended to be an all-inclusive list. The duties listed may vary based on departmental or geographical location, business conditions, or the specific requirements of the position.

The compensation for this role falls between $17.00 and $23.60 per hour, based on relevant experience. Whole Foods Market provides full benefits, known as Whole Benefits, which may consist of health insurance, retirement plan perks, a store discount incentive, paid leave, and additional benefit options. A candidate's eligibility for Whole Benefits is established according to the specifications of the applicable Whole Benefits blueprint on the date of hire.

Here at Whole Foods Market, we offer an opportunity for every team member and candidate, without discrimination based on any protected character traits such as race, religion, or gender. All hiring and promotions are solely based on an individual's qualifications and aligning business needs.

Whole Foods Market collaborates with popular job search engines such as Indeed, LinkedIn, and ZipRecruiter to publicize job openings in our company. We caution jobseekers that other job platforms may not be reliable or current, and could even be deceitful. Therefore, we strongly endorse and advise all candidates to submit applications through our official website.

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