Deli Department Manager
Company Name: Dillons
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Implement all company and division policies to achieve maximum sales and profits in the Deli Department. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Train and schedule employees so that customers are consistently provided with prompt courteous service.
- Respond promptly, tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents, and questions.
- Keep department temperature logs accurately updated and maintained. Train and follow up with Deli associates on temperature logs to guarantee accurately recorded temperatures.
- Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
- Give special attention to: eye-appealing displays, full and/or faced shelves, correct and legible pricing, store security, cleanliness of product and shelves, product space allocation according to movement, and keeping floor, shelf, and areas clean and orderly.
- Maintain adequate stock and supplies through proper ordering to meet shrink goals. Use proper rotation.
- Maintain and submit required records and reports and use them effectively.
- Insure all work complies with company standards relating to sanitation and safety.
- Evaluate your department continually-space allocation, design, display, price-marking, rotation, inventories, and associates-and make changes or recommendations to the store manager.
- Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
- Ability to make intelligent decisions quickly.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Demonstrated aptitude to manage people and organize workloads.
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
- Understanding of all key components of department operations
- Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
- Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate slicing equipment.
- Thorough knowledge of all phases of deli operation and experience working in all areas of deli is required.
Desired Previous Job Experience:
- Deli work experience or similar experience.
- Past work record reflects dependability and integrity.
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening; Overnight
Regions: Midwest
Jobs at Dillons, Baker's, and Gerbes: At Dillons, Baker's, and Gerbes, we are always looking for friendly and reliable people for a variety of positions, including management opportunities for those with retail management experience. We offer competitive wages and benefits, a flexible schedule, and room for career advancement. If you're interested in a new opportunity with our company, complete an online application today.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: KS || Topeka || 2815 Sw 29Th St. || 66614 || Dillons || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None