Director, Mid Market Revenue Strategy and Operations

Title: Director, Mid-Market Revenue Strategy and Operations  

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description: 

The Mid-Market Director of Strategy and Operations for Revenue is critical in spurring revenue growth and optimizing operational efficiency within the organization's mid-market segment. This position requires a strategic thinker with solid analytical skills and a deep understanding of sales processes and operations. The successful candidate will collaborate cross-functionally to develop and implement strategies that maximize revenue generation while ensuring a seamless customer experience. 

What you’ll do: 

• Focus on GTM strategies for mid-market e-commerce brands.  


• Oversee sales operations within the mid-market segment, including sales planning, forecasting, and pipeline management. 


• Implement best practices for sales processes, tools, and systems to improve efficiency and effectiveness.  


• Partner with Operations to implement new communication strategies to support successful customer onboarding and retention.  


• Monitor key performance metrics and provide regular reports and insights to executive leadership. 


• Collaborate with product, marketing, and finance teams to ensure alignment of revenue strategies with overall business objectives. 


• Foster collaboration between revenue and other departments to streamline processes and enhance customer satisfaction. 


• Identify areas for improvement in sales performance and operational efficiency. 


• Inspire a positive and inclusive work environment that encourages innovation and teamwork. 


• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• Bachelor’s degree in business administration, Finance, or a related field (MBA preferred). 


• Demonstrated experience in sales operations, revenue management, or related roles, preferably within the logistics or SaaS industry. 


• Solid analytical skills with the ability to interpret data, draw insights, and make data-driven decisions. 


• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization. 


• Demonstrated leadership abilities, including experience leading and developing high-performing teams. 


• Strategic thinker with a track record of developing and executing successful revenue growth strategies. 


• Proficiency in sales automation tools, CRM systems, and other sales enablement technologies. 


• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. 

Classification: Exempt 

Reports to: VP, Revenue Operations & Enablement 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 


• Paid Maternity/Parental Leave Program 


• Flexible Time Off Program 


• Paid Sick Leave and Paid Emergency Leave 


• Floating Holidays (2 days/year) 


• Wellness Days (1 day/quarter) 


• 401K Match  


• Competitive Salary, Performance Bonus & Equity 


• Variety of voluntary benefits, such as, short term disability 


• Referral Bonus Program 


• Fun Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $170,000 - $190,000 for this role. The full base pay range for this position in our compensation architecture is $141,375 - $235,625.