✨ Fill and validate PDF forms with InstaFill AI. Save an average of 34 minutes on each form, reducing mistakes by 90% and ensuring accuracy. Learn more

Business Analyst. Product

Ensemble Health Partners Lancaster, Pennsylvania
business analyst analyst health management revenue revenue cycle cycle healthcare analyst revenue cycle management business analyst people critical thinking
March 8, 2023
Ensemble Health Partners
Lancaster, Pennsylvania
Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity: Summary

The Business Analyst of Product is responsible for analyzing and defining business, product, and user requirements and applying critical thinking skills to help solve complex business problems related to Revenue Cycle operations for US based healthcare systems. Works closely with software, data science, product management, operational, and other cross-functional experts in an intellectually challenging and collaborative environment to translate business problems into product requirements and develop highly innovative solutions.

Ensemble Patient Access Business Analyst - Product Management

The Patient Access Business Analyst role reports to Ensemble Patient Access Product Management leadership and is responsible for defining requirements for and supporting the delivery of Ensemble Patient Access solutions.

This includes client & market research, solution assessment, requirements definition and technical specifications for Patient Access related solutions & features. The Patient Access Business Analyst will be responsible for helping create and maintain relevant Patient Access personas, business cases, variables and measures of success with focus on process efficiency and financial performance.

Essential Job Functions
  • Applies critical thinking skills to analyze complex business problems and define product requirements
  • Applies analytical methods to study business process, data, and other information in support of product requirements definition and product delivery
  • Analyzes processes within industry EMR systems as well as other workflow tools, and identifies and recommends process optimization and automation opportunities
  • Understands and documents business process (current and desired state) through process diagrams, business architectural diagrams, and other communication mechanisms
  • Responsible for gathering requirements and analyzing processes for Patient Access software solutions, accurately, thoroughly, and in a timely fashion.
  • Collaborate with cross-functional teams including product managers, engineering teams, operational stakeholders, and users to define, document, and explain requirements
  • Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally.
  • Assists with QA tasks and responsibilities as appropriate
  • Work requires the ability to ensure the confidentiality and rights of patients and the confidentiality of hospital and departmental documents.
Required Minimum Education:

4 year/ Bachelor's Degree or related work experience in Revenue Cycle Management

Preferred Education:

Specialty/Major: Business, Engineering, Information Systems, Analytics or related field

Licensure/Certification Preferred:


Pragmatic Marketing

Lean Six Sigma Green or Black Belt

Minimum Years and Type of Experience:

Minimum 5 years of experience in a business analysis or process improvement role

Other Knowledge, Skills and Abilities Required:

Knowledge of Patient Access functions and Hospital Revenue Cycle Management.

Strong analytical and critical thinking skills

Microsoft Application experience

Other Knowledge, Skills and Abilities Preferred:

Azure DevOps, X12, HL7, API, Database schema design, SQL knowledge, Experience working with healthcare revenue cycle management

Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact . @ensemblehp.com.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol
Associated topics: analyst, business, business intelligence, examiner, government, inspect, investment fund, refine, refinement, strategy

Report this job

Related articles