Field service representative

Great people make Schneider Electric a great company.Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments.

They are problem solvers. They are customer focused. They are passionate about the work they do.

They are the future of Schneider Electric!

Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.

Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee ( Overtime).

This Field Service Representative position will be within our U.S. Services business, specifically our

Secure Power

team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion) / MGE / Schneider Electric equipment.

As a Field Service Representative, a typical day for you might include : Pre-site, startup, repair, preventive maintenance, and field modification of equipmentProblem solving with customers, electricians, sales partners, technical support, District ServiceCompletion of field service reports, expense reports, preventive maintenance, and startup data sheetsManager and / or Regional Service Director to resolve complex escalated issuesContinuous learning and training on various products both in the field and in the classroomOn some days, you may even : Travel throughout the region for local customer support or even countrywide travelAssist the Field Project Manager on larger system startupsAct on behalf of the District Service Manager to resolve operational issues as requiredThis may be the next step in your career journey if you have : An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military trainingThorough understanding of principles of AC and DC power, various AC and DC supply circuit components2 years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment2 years in Field Services or equivalent industry experience.

Safe driving and vehicle operations skillsSkilled at utilizing test and diagnostic equipmentExperience reading and interpreting schematics, drawings, and theory of operation manualsThe ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.

The capacity to move service equipment weighing up to 50 poundsWhat we have for you : Within your first 90 days, you’ll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid.

Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers!

https : / / www.youtube.com / watch?v CAKJVzjVMTASchneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) match, well-being programs, holidays & paid time off, military leave benefits, and more.

Learn more about working with us :

http : / / se.com / us / careersYou must submit an online application to be considered for any position with us. This position will be posted until filled.

We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000 employees in 100 countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us.

This position will be posted until filledIt is the policy of Schneider Electricto provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies : Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

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Last updated : 2024-04-07