Deli Clerk
Kroger
Decatur, Illinois
safety
bakery
store
items
manager
exempt
customer service
merchandise
report
management
people
family
flsa
March 12, 2023
Kroger
Decatur, Illinois
Company Name: Kroger Stores
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Slice deli meats and cheeses to customer's requests using proper deli equipment.
- Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or products for which they inquire about.
- Inform customers of deli/bakery/bistro specials.
- Provide customers with fresh products that they have ordered and the correct portion size prevent shrink.
- Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
- Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare food to Company standards.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Check product quality to ensure freshness. Review sell by dates and take appropriate action.
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, and robot coupe
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Current food handlers permit once employed
- Retail experience
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