Retail Sales Consultant

Job Description of Retail Sales Consultant:

As a Retail Sales Consultant at Verizon, you will be the face of the company, assisting customers in finding the right wireless and telecommunication solutions to meet their needs. You will play a crucial role in achieving sales targets, maintaining customer satisfaction, and representing the Verizon brand in a positive manner.

Key Responsibilities of Retail Sales Consultant:

Customer Service: Provide excellent customer service by actively engaging with customers, answering their questions, and addressing their concerns in a friendly and professional manner.

Sales and Product Knowledge: Develop a deep understanding of Verizon's products and services, including smartphones, tablets, accessories, data plans, and home services. Use this knowledge to guide customers in making informed purchasing decisions.

Sales Targets: Meet or exceed sales targets and performance goals set by Verizon. This may include selling devices, accessories, and service plans.

Qualifications needed to become Retail Sales Consultant:

• High school diploma or equivalent. Some college coursework or a college degree may be preferred.
• Previous retail sales experience is a plus, particularly in the telecommunications industry.
• Strong interpersonal and communication skills.
• Knowledge of wireless technology, smartphones, and other electronic devices.
• Proficiency with point-of-sale systems and other retail software.
• Excellent problem-solving skills and a customer-focused attitude.

A Retail Sales Consultant at Verizon plays a vital role in helping customers stay connected by providing them with the best solutions to meet their communication needs while representing the Verizon brand with professionalism and integrity.