Assistant Manager Operations

• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Verifies that quality work is done in the station and assists in any required area
• Reviews payroll and verifies that cash and negotiable items are handled properly
• Provides special care, attention, and assistance to all SWA Customers as needed
• Assists in hiring and training of Supervisors and station Employees
• Monitors staffing in all areas and verifies that overtime is used properly
• Assures Employee productivity
• Checks all machinery and equipment and coordinates repairs
• Performs special tasks or assignments as delegated by the Station Manager
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

• Must be able to work well with others as part of a Team
• Ability to type and/or use a computer keyboard with sufficient speed to meet demands of job
• Must be aware of hazardous situations and be able to handle emergencies as needed
• Must work under tight time constraints to accomplish quick turns of aircraft
• Ability to meet the public and work well under stressful situations
• Must be able to effectively communicate verbally by telephone, face to face, and public address systems
• Must be able to use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
• Must have extensive knowledge in the areas of Customer Service, Ramp, and Operations
• Must demonstrate the ability to lead and motivate

• Required: High School Diploma or GED
• Preferred: 4 years of college

• Preferred: Airline Supervisory experience

• Preferred: A valid U.S. driver's license

• Ability to perform physical activities such as lifting (50lbs.) standing, sitting, driving, pulling, pushing, squatting, climbing, walking, kneeling, reaching, crawling and writing
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work shift work and/or overtime

Pay & Benefits:
Competitive market salary from $92,950.00 per year to $103,300.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual Profit-sharing contribution toward retirement - when Southwest profits, you profit**
Explore more Benefits you ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plan s vesting schedule and applicable IRS limits
***Profit-sharing contributions are subject to plan s vesting schedule and are made at the discretion of the Company.