Server/Bartender
Rib Crib Corporation
Shawnee, Oklahoma
server
bartender
lifting
rib
calls
kitchen
operating
restaurant
seating
items
food service
phone calls
catering
April 5, 2024
Rib Crib Corporation
Shawnee, Oklahoma
Coordinates activities of dining room employees engaged in
providing courteous and rapid service to diners by performing the following duties:
Essential Duties & Responsibilities:
1. Responsible for greeting and seating all guests using the standard Rib Crib
greeting, Hi, Welcome to Rib Crib and proceeding to use the twelve steps of
service.
2. Presents menu, answers questions, suggestively sells menu items using sizzle
words , and answers questions regarding food and service.
3. Answers phone calls by the third ring, determines the nature of the call and
directs calls to appropriate persons. Takes call-in orders and answers catering
questions when necessary.
4. Records guests orders on check.
5. Relays order to kitchen and serves courses from kitchen.
6. Prepares and suggests drinks, desserts, and stocks service bars as determined
by establishment s size and practices.
7. Observes guests dining experiences and is able to respond to any additional
requests and to determine when a meal has been completed.
8. Totals bill and accepts payment or refers patron to Cashier.
9. Clears and resets counters or tables at conclusion of each meal and shift.
10. Demonstrates a willingness to assume any responsibility or perform any task
( shift to assist ) regardless of nature to demonstrate that teamwork is part of
the operating culture. All other duties as assigned.
Required Knowledge, Skills, & Abilities:
1. Ability to clearly communicate both orally and written as required to serve guests and
supervise dining room activities as needed.
2. Understands basic math concepts as required to total costs and make change.
3. Proficient use of restaurant equipment including but not limited to such things as
headset, microphone and Aloha or View Touch operating systems etc.
Education & Experience: Minimum six months previous restaurant industry experience
based upon management s discretion.
Certifications/Licenses: Food Handler s Permit where applicable.
Physical & Mental Requirements:
carrying, kneeling, or stooping.
Working Conditions:
Position is in a climate-controlled establishment. Employees may be exposed to brief
periods of temperature extremes of heat or cold in conjunction with internal conditions as
warranted for the preservation or preparation of food handling.
providing courteous and rapid service to diners by performing the following duties:
Essential Duties & Responsibilities:
1. Responsible for greeting and seating all guests using the standard Rib Crib
greeting, Hi, Welcome to Rib Crib and proceeding to use the twelve steps of
service.
2. Presents menu, answers questions, suggestively sells menu items using sizzle
words , and answers questions regarding food and service.
3. Answers phone calls by the third ring, determines the nature of the call and
directs calls to appropriate persons. Takes call-in orders and answers catering
questions when necessary.
4. Records guests orders on check.
5. Relays order to kitchen and serves courses from kitchen.
6. Prepares and suggests drinks, desserts, and stocks service bars as determined
by establishment s size and practices.
7. Observes guests dining experiences and is able to respond to any additional
requests and to determine when a meal has been completed.
8. Totals bill and accepts payment or refers patron to Cashier.
9. Clears and resets counters or tables at conclusion of each meal and shift.
10. Demonstrates a willingness to assume any responsibility or perform any task
( shift to assist ) regardless of nature to demonstrate that teamwork is part of
the operating culture. All other duties as assigned.
Required Knowledge, Skills, & Abilities:
1. Ability to clearly communicate both orally and written as required to serve guests and
supervise dining room activities as needed.
2. Understands basic math concepts as required to total costs and make change.
3. Proficient use of restaurant equipment including but not limited to such things as
headset, microphone and Aloha or View Touch operating systems etc.
Education & Experience: Minimum six months previous restaurant industry experience
based upon management s discretion.
Certifications/Licenses: Food Handler s Permit where applicable.
Physical & Mental Requirements:
- Position requires the employee to perform most of the work from a standing
carrying, kneeling, or stooping.
- Work may occasionally involve periods of lifting up to 10 pounds with occasional
Working Conditions:
Position is in a climate-controlled establishment. Employees may be exposed to brief
periods of temperature extremes of heat or cold in conjunction with internal conditions as
warranted for the preservation or preparation of food handling.
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