FT Customer Support Specialist - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickly learn and become an expert in the following: the product, the customers' day to day, supplier product details, supplier standard operating procedures, the broader auto-part ecosystem and the various businesses that transact auto-parts; Become the voice of the customer for the organization to help drive operational efficiency and product decisions; Manage inbound support from customers via phone and email; Maintain detailed logs and documentation of inbound support requests to help provide visibility to customer pain points...Hiring Fast >>