FT Customer Service Coordinator - Work From Home
UKG
Remote
customer service
service coordinator
coordinator
work from home
customer support
remote
medical
dental
pto
customer service
service coordinator
coordinator
calls
April 18, 2024
UKG
Traverse City, Michigan
FULL_TIME
[Customer Support / Fully Remote] - Anywhere in U.S. / Medical, dental, and vision / 401k match / PTO - As a Customer Service Coordinator you'll: Answer incoming calls with enthusiasm and confidence; Confirm and/or update customer contact information; Create and dispatch cases / tickets to proper queue; Monitor customer self-ticket creation queue; Maintain high-level knowledge of extensive UKG product suite; Reach out to on-call technicians for urgent customer issues; Handle difficult or sensitive customer situations in a professional manner; Adhere to standard operating procedures and policies...Hiring Fast >>
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