Communication manager

POSITION OVERVIEW

The Manager, Communications will play a key role in enhancing and protecting the reputation of NBME and its brands among stakeholders, employees, the media, and the health care community.

This role is responsible for managing external communications for our products and services, crisis communications, and media relations.

This role reports to the VP, Marketing and Communications.

This role has been designated as primarily remote which means it generally does not require onsite work more than an average of 2-3 times per month and may require additional prescheduled onsite work.

We're open to considering candidates in the following states : PA, NJ, DE and MD.

Diversity, Equity, and Inclusion Statement

By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.

We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community and the broader medical education landscape.

RESPONSIBILITIES

Works in collaboration with the marketing department and other communication staff to manage external and internal communications activities related to our products and services and leads crisis and media relations.

Creates and maintains crisis and communication plans and manuals.

• Oversees media training. Maintains and distributes organizational talking points and statements.


• Coordinate NBME's response to media requests for interviews and information, including triaging calls, drafting talking points, counseling spokesperson.


• Key member of the Incident Management Team (IMT) tasked with attending all meetings and creating specific talking points and statements.


• Liaison between the Marketing and Communications Division and customer service providing boilerplate language and providing key expertise on FAQs created by the programs and other internal units as well as responses to relevant inquiries.


• Drafts and issues public statements on behalf of NBME (e.g. press releases) and creates content for NBME publications (e.

g. impact reports and newsletters).

• Manages communications consultants and agencies as needed.


• Advisor on publications and graphic standards; provides support to other departments for program specific publications to ensure consistent messaging and adherence to brand and graphic standards.

Manages copy approvals for projects in collaboration with Legal Services and other cross functional partners.

• Creates and maintains NBME Proofing and Style Guide and advises staff on adherence to editorial and graphic identity standards.


• Partners with marketing, brand communications, creative services and market research on divisional projects as needed.


• Performs other duties as required .

Skills and Abilities

• Able to be proactive vs. reactive.


• Excellent communication skills, including writing, editing, proof reading, and speaking.


• Demonstrated ability to think and act strategically and proactively.


• Ability to handle multiple tasks with attention to details.


• Support for NBME's DEI commitments.


• Flexible, able to adapt to change.

Experience

• Must have a working knowledge of media practices and generally accepted business practices for the profession of public relations, and communications practice.


• Must have strong media relations skills including on-the-record experience.


• At least 4-5 years of communication experience.


• Health care content experience preferred


• Experience with crisis and media relations.

Education

Requires a BA / BS in communications, English, journalism, or public relations; or any combination of education and experience, which would provide an equivalent background.

About NBME :

NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care.

To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators.

These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.

We are committed to meeting the needs of educators and learners globally with assessment products and expert services such as NBME® Subject Examinations, Customized Assessment Services, Self-Assessments, the International Foundations of Medicine® Program and Item Writing Workshops.

Together with the Federation of State Medical Boards, NBME develops and manages the United States Medical Licensing Examination®, which measures the ability to apply knowledge and skills that form the basis of safe and effective patient care.

Our Competency-based Assessment unit is focused on new methods as well as the optimization of assessment in the workplace and education.

As a result of leadership in ongoing research, innovative measurement practices and the exploration of forward-thinking assessment modalities and improvements, NBME advances assessment science.

Our grant and funding opportunities further support this dedication to medical education and assessment science. We help develop the next generation of assessment professionals through our Summer Psychometric Internship Program.

Through the Stemmler Fund, Strategic Educators Enhancement Fund and Latin America Grants Program, researchers and educators can continue to improve the assessment of health care professionals around the world.

NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape.

Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.

Learn more about NBME at NBME.org.

The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include : Healthcare, Dental, Prescription, and Vision plans;

401(k) w / match, Tuition Reimbursement Plan, Commuter Benefit : Public Transit or Parking options. Remote Friendly Workplace.

COVID-19 Considerations :

Being fully vaccinated against COVID-19 will be a condition of employment, subject to potential reasonable accommodations for legitimate medical or religious reasons which prevent such vaccination.

Applicants who have received a conditional offer of employment will be requested to provide information about their COVID-19 vaccination status.

NBME is an equal opportunity employer as defined by the EEOC.

Last updated : 2022-11-19