Infiniti of San Antonio Service Advisor

As a Service Advisor, you will own our customer s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

If you are a self-motivated professional with a proven ability to generate customer loyalty, are genuinely excited about being the customer's first point of contact and accept nothing less than being part of a top-performing team in an industry filled with career minded, high achievers, a career at Grubbs Infiniti of San Antonio is right for you.

As an employee of Grubbs Infiniti of San Antonio you are part of the Grubbs Dealership family which includes one of the largest selections of new luxury vehicles, along with our Premium Pre-Owned Center.

Employees work in a customer centric environment that offers amenities like:

Employee Appreciation Activities

Coffee bars

Loaner Vehicles

Customer Technology Areas

Automated drive-thru Car Wash

Available Benefits of Employment:
Health Coverage
Dental Coverage
Vision Coverage
Group Life
Short / Long Term Disability
401K
Paid Vacation
Monthly Factory Cash Payouts

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently

Qualifications

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Salary: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Employee discount


• Flexible schedule


• Health insurance


• Life insurance


• Paid time off


• Referral program


• Retirement plan


• Vision insurance

Day range:

• Weekends as needed

Shift:

• 8 hour shift

Experience:

• Automotive service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Job Type: Full-time

Pay: $55,262.22 - $66,552.36 per year

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Employee discount


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

Day range:

• Monday to Friday


• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• San Antonio, TX 78230: Relocate before starting work (Required)

Work Location: In person