ICS Director of Nursing

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $108,284.65 - $162,428.51 Annual Department: Health Department Job Type: Regular Non-Represented Exemption Status: United States of America (Exempt) Closing Date (Open Until Filled if No Date Specified): May 10, 2024 The Opportunity: THIS WORK MATTERS! We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and prompt health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities. We’re seeking a visionary and dynamic leader who is creative in problem solving and contributes new ideas and solutions to the organization to join our team in the Integrated Clinical Services. The Director of Nurses (DON) for Integrated Clinical Services (ICS) holds a pivotal role in ensuring the quality and safety of nursing services delivered by licensed and unlicensed staff within the organization. This position oversees various aspects of nursing operations, including infrastructure, training, and support, to ensure compliance with Joint Commission standards and relevance to community needs while maintaining fiscal responsibility. The DON serves as a clinical consultant for the Infection Prevention Program and Immunizations program. Collaboration with site clinical leadership teams, the Medical Director's Office, Student Health Centers, and external stakeholders is essential to achieve shared programmatic and quality goals. Key Responsibilities: Ensure the quality and safety of nursing services delivered by licensed and unlicensed staff. Provide infrastructure and tools for nurses and medical assistants to work to the top of their scope of practice. Ensure training and support for staff to consistently meet Joint Commission standards. Develop programming relevant to the needs of communities served while remaining fiscally responsible. Directly supervise Health Center and Call Center Nurse Managers and Supervisors, Nurse Development Consultants, and the Population Health Supervisor. Serve as a clinical consultant for the Infection Prevention Program and Immunizations program. Collaborate with site clinical leadership teams, the Medical Director's Office, Student Health Centers, and external stakeholders to accomplish shared programmatic and quality goals. Provide leadership and coaching to ensure awareness and consistent implementation of nursing standards, policies, and protocols. Respond to patient complaints and clinical incidents with a patient-centered, risk management focus. Report to the Chief Operations Officer and work under the clinical supervision of the CCO. Be a member of the Executive Senior Management Team. Provide leadership and direction to health center staff to ensure timely, respectful, clinically sound, and professional patient care. Work with health center providers and staff to establish service standards and develop organizational plans within funding limitations. Provide leadership for ongoing quality improvement of services provided. Foster a work culture of respect, trust, and understanding for the diverse populations served by the Health Department. Promptly address conduct that interferes with providing a work environment free of illegal discrimination and harassment. This role requires a dynamic individual who can effectively lead nursing services while ensuring compliance, quality, and patient-centered care within budgetary constraints. The Director of Nurses (DON) for Integrated Clinical Services (ICS) plays a critical role in advancing the mission and goals of the organization while promoting a culture of respect and inclusivity. As the ICS Director of Nursing, other duties include: Nursing Services Plan, organize, manage, and administer nursing programs including community health nursing, medical assisting, nurse triage, nurse education, care coordination, care management, and population health management. Develop and implement nursing strategic plans and new nursing programs and services. Ensure quality and compliance of nursing services in accordance with the Oregon Board of Nursing and Oregon Board of Medicine. Ensure adherence to clinical standards and in alignment with The Joint Commission, Patient Centered Primary Care Home, Occupational Health and Safety Administration (OSHA), Centers for Disease Control and Prevention (CDC), and Health Resources and Services Administration (HRSA). Shares oversight with Chief Clinical Officer of nurse and medical assistant onboarding, competencies, training, continuing education, and credentialing and privileging. Oversight of quality assurance and performance improvement and nursing services-related clinical complaints and incidents. Employee Development, Management, and Labor Relations Creates a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves within the program. Provides clinical consultation and oversight for Infection Prevention and Immunization Program Specialists. Provides supervision, mentorship, guidance and support to the nurse and Medical Assistant (MA) leadership staff. Creates and supports feedback staff audits and regular feedback loops in alignment with Safety Culture philosophy practices. Oversees and develops relevant trainee programs to support career pathways in partnership with Health Human Resources. Conducts regular check ins, performance planning review with each direct report. Review applications, interview and hire personnel in accordance with the rules and regulations of Multnomah County and applicable collective bargaining agreements, to develop a talented, experienced, and diverse workforce. Completes appropriate documents and paperwork for each recruitment and new hire process. Assure appropriate training and coaching has occurred for new and transferred staff and annual competencies are complete. Labor Relations: Provides nursing management expertise in the negotiation and implementation of nursing contracts; participates on labor/management committees; serves as management's representative during grievances and labor negotiation processes. Oversight of patient care services. In collaboration with Medical and Operational Leadership, ensures safe and effective clinical staffing and the education and training of nursing and clinical assisting personnel. Clinical Operations Collaborates with operations leadership to ensure safe and effective staffing. Collaborates with access leadership and clinical leadership to ensure timely access to triage and care. Shares oversight with Chief Clinical Officer of after-hours nurse triage service. Collaborates in the development of continuity of operations planning and execution. Writes and implements new policies and procedures when necessary. Develops plans for education and communication for new or revised policies and procedures. Committee Membership and Leadership This position serves as a member of Pharmacy and Therapeutics Committee; co-chair of Infection Prevention Committee; the executive sponsor of Nurse Practice Council Committee; and the Chair of Nurse Executive Committee. Develops meeting agendas, talking points, timelines, trains delegate attendees and members in this position’s absence, etc. as needed, based on the position’s responsibility and membership level within each committee. Represents each committee and Integrated Clinical Services and department to internal and external groups and events. Fiscal Accountability Contributes to the development, monitoring and necessary revisions of the annual budget for the primary care integrated clinical teams, focusing on the utilization of nursing and clinical assistant staff, medical equipment and supplies. Develops, administers, assists, and monitors budgets; develops justifications for budgetary recommendations and/or adjustments; participates in forecasting additional funds for staffing and resources; identifies, obtains, and manages funding from grants and community partners; and participates in the interpretation, negotiation, management, and enforcement of contracts. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Required Minimum Qualifications/ Transferable Skills*: Education/Training: Training and experience for this advanced level, professional classification in nursing and three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position. Current RN licensure in the state of Oregon. CPR certification required. At least three (3) years of nursing management/supervisor/leadership experience. (Equivalency 2-3 years of qualifying training and/or experience). *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. BSN, MSN or other advanced degree in nursing or healthcare field. SCREENING & EVALUATION: REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application. 1. Submit an Online Application and attach a Resume demonstrating you meeting minimum qualifications; AND 2. Attach a Cover Letter addressing the following: Demonstrate your experience leading multicultural and diverse teams; and How you meet the qualifications for this position; and Why you are interested in the position Note: Please be mindful of checking your email inbox for messages upon submitting your application. You may be emailed requesting for additional items from the Recruiter or hiring manager. If a response is not received in a timely manner your application may not be considered. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of application/ resume and cover letter for minimum qualifications and all required attachments. If you do not address the minimum qualifications in the application, your application will be considered incomplete and will not move forward in the recruitment process. Phone screen Supplemental Questionnaire Oral exam Consideration of top candidates Background, reference, and education checks Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees. Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Serving the Public, Even During Disasters Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Darcy Stjernberg Morey Email: [email protected] Phone: 1 (503) 9885958 x85958 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 9519 - Nursing Director Current Multnomah County employees must apply within Workday We're glad you are considering a career that gives back and supports the community. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. We provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, mental health and addiction services and more. Our organization’s top priority is to meet the many needs of our residents. Learn more about who we are, what we do, and why it matters. Veterans The Selection Process Jobs Home Interns