Client Care Manager, Scheduler and Hiring/Recruiter For Home Care Agency

Miracle Makers Home Care is seeking a qualified office person to join our staff. You may or may not need experience in this position, we are willing to train the right person. Entry level is fine.

The job duties are the following:

Assist with hiring new caregivers by contacting them and getting them to meet with potential clients for meet and greets

Open new client cases when needed by going to client's homes and getting paperwork filled out and returning it back to the office

Taking phone calls as needed and responding to employee requests from caregivers in the field about schedules, call outs, payroll issues, timesheets and clock in and clock out system issues

Assist with reviewing caregiver applications for compliance including background checks, PPD compliance and child abuse screening and running references on caregivers

Have a driver's license and be willing to use the company van to drive to client's homes and to meet caregivers when required

This is a great position for:

• Someone who wants to make a difference in the lives of seniors and people with needs at home


• Someone who is detail oriented, great with computers, and is willing to be coached and micro-managed by the boss


• Someone motivated to win


• Someone who is convincing, someone who can speak to caregivers in a way to makes them feel energized, excited and motivated to go to their assignments

Job Description:

The duties of the care manager, recruiter and scheduler involve most aspects of the Agency as a whole. Essentially the sales cycle of any new client is to find a new caregiver and place them into the home. Your job will encompass taking an in-house lead given to you and staffing the case with a new caregiver you recruit and then on-board. This involves listening to the client to determine their needs and to assist them with finding the best fit possible for the placement of caregiver. Typically the requests vary by age, gender, car-ability etc. This is client choice, not our decision, but we must work within their framework to find the best possible candidate for them. Once the case is staffed, the job shifts to maintaining compliance with clock in and clock out and ensuring the client is satisfied with the new caregiver. Typically once the perfect match is made, the case becomes less involved from a work-load standpoint.

The owner will work directly with you and his staff. If you are capable and perform well, opportunities for growth include pay increases, title advancement and even greater benefits in the future!

Leads will be given to you so your job will be to find caregivers, staff them, keep the client's satisfied and repeat the sales cycle with new Leads. Everything is detailed, turn-key, in a system. You just come in and work within the owner's system. EOE.

www.miraclemakershomecare.com

Text Jack 610-360-6759 if you are interested with your information.

Job Type: Full-time

Pay: $13.00 - $21.00 per hour

Schedule:

• Day shift


• Every weekend


• Monday to Friday

Experience:

• Home Care Office: 1 year (Preferred)


• Recruiting: 1 year (Preferred)


• Computer skills: 2 years (Preferred)

Work Location: In person